Tip 1:
Most candles are designed to burn just over 1 hour per inch in diameter. For example, our glass-filled candles are designed to burn for approximately 3-4 hours (at a time/or use). If a candle is burned for periods less than what it was designed, the candle will start to 'tunnel' (burning a hole down the center leaving much wax unused).

You can avoid tunneling by making sure you, more times than not, burn the candle for the appropriate time. If a candle starts to tunnel and has not gone too deep you might be able to correct it by letting the candle burn for longer periods (hopefully, on a day you will be home to watch it). Some pillar candles (free standing , not in a container) were designed to NOT burn to the edge, because they will spill over.

Tip 2:
As a general rule, wicks should be trimmed every 3-4 hours of burning. So with our candles, if burned for the recommended time period, you could trim the wick prior to each use.

Tip 3:
If your candle starts burning to one side, adjust the wick or check for a draft. Wicks do not stay in place as well as they should sometimes (especially if the melt pool gets deep), so you may need to adjust the wick occasionally.

Tip 4:
Any candle flame can smoke if the flame is not burning efficiently. Some brands of candles will smoke because of the petroleum levels in the wax. Even essential oils can cause smoke. Our candles will not smoke if you take proper care of the wicks. If one of our candle flames is smoking, it is not burning efficiently. What you are seeing is carbon that is not able to burn off because the flame is too big or is in a draft.

Remove the candle from the draft and/or trim the wick. Because soy wax burns slower than paraffin, we must use thicker wicks to melt the wax to the edge. Because of this, the wicks will tend to cause smoke IF THE WICK IS NOT KEPT TRIMMED! PLEASE TRIM YOUR WICKS WITH EVERY USE!